{"id":5784,"date":"2025-03-25T23:53:40","date_gmt":"2025-03-25T14:53:40","guid":{"rendered":"https:\/\/rebun.by-onko-chishin.com\/frequently-asked-questions\/"},"modified":"2026-09-19T19:47:16","modified_gmt":"2026-09-19T10:47:16","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/rebun.by-onko-chishin.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-blend-mode:multiply;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:300px;--awb-padding-bottom:220px;--awb-padding-right-small:0px;--awb-padding-left-small:0px;--awb-background-color:rgba(0,0,0,0.26);--awb-background-image:url(&quot;https:\/\/rebun.by-onko-chishin.com\/wp-content\/uploads\/2025\/03\/\u304a\u98df\u4e8bTOP-1-1-scaled.jpg&quot;);--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-animated\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:100px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeIn\" data-animationDuration=\"1.0\" data-animationOffset=\"top-into-view\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-bottom:10px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-sep-color:#ffffff;--awb-font-size:36px;\"><h1 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;letter-spacing:0.25em;font-size:1em;--fontSize:36;line-height:2.36;\">FAQ<\/h1><\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#ffffff;--awb-margin-bottom:40px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-font-size:18px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;letter-spacing:0.25em;font-size:1em;--fontSize:18;--minFontSize:18;line-height:2;\">Frequently Asked Questions<\/h2><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:80px;--awb-padding-bottom:200px;--awb-padding-bottom-small:120px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1305.2px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-animated\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeIn\" data-animationDuration=\"1.0\" data-animationOffset=\"top-into-view\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-content-alignment:center;--awb-line-height:2.3em;\"><p>We have compiled frequently asked questions below<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-bottom-small:0px;--awb-background-color:var(--awb-custom_color_2);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1305.2px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:100px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:50%;--awb-order-small:0;--awb-margin-top-small:0px;--awb-spacing-right-small:3.84%;--awb-margin-bottom-small:92px;--awb-spacing-left-small:3.84%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator css90\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;max-width:260px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#000000;border-color:#000000;border-top-width:1px;\"><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:150px;--awb-padding-bottom:200px;--awb-background-color:var(--awb-custom_color_2);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1305.2px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><!-- \u793c\u6587\u89b3\u5149\u30db\u30c6\u30eb \u54b2\u6dbc FAQ en\uff08okcs-faq \u51fa\u529b 2026-09-21\uff09 -->\n<style>\n.okfaq{max-width:960px;margin:0 auto;line-height:1.8}\n.okfaq *{box-sizing:border-box}\n.okfaq h2.okfaq-h{margin:0 0 16px}\n.okfaq .okfaq-group{margin:0 0 28px}\n.okfaq h3.okfaq-cath{margin:0 0 4px;padding:0 0 8px;font-weight:600;border-bottom:2px solid #333}\n.okfaq .okfaq-group details:first-of-type{border-top:0}\n.okfaq details{border-top:1px solid #e3e3e3}\n.okfaq details:last-of-type{border-bottom:1px solid #e3e3e3}\n.okfaq summary{list-style:none;cursor:pointer;display:flex;align-items:flex-start;gap:12px;padding:16px 8px}\n.okfaq summary::-webkit-details-marker{display:none}\n.okfaq summary:hover{background:#fafafa}\n.okfaq .okfaq-q,.okfaq .okfaq-al{flex:0 0 auto;font-weight:700}\n.okfaq .okfaq-qt{flex:1}\n.okfaq .okfaq-chev{flex:0 0 12px;width:12px;height:12px;margin-top:8px;border-right:1.5px solid #999;border-bottom:1.5px solid #999;transform:rotate(45deg);transition:transform .2s}\n.okfaq details[open]>summary .okfaq-chev{transform:rotate(-135deg);margin-top:12px}\n.okfaq .okfaq-a{display:flex;gap:12px;padding:0 8px 18px 8px}\n.okfaq .okfaq-at p{margin:0 0 8px}\n.okfaq .okfaq-at p:last-child{margin:0}\n.okfaq .okfaq-all{margin-top:32px;border:1px solid #ddd}\n.okfaq .okfaq-all>summary{justify-content:center;font-weight:600;letter-spacing:.06em;padding:14px}\n.okfaq .okfaq-all>summary .okfaq-chev{margin-top:6px}\n.okfaq .okfaq-all[open]>summary{border-bottom:1px solid #ddd}\n.okfaq .okfaq-cat{border:0;margin:0 12px}\n.okfaq .okfaq-cat>summary{font-weight:600;padding:14px 8px;background:#f6f5f2;margin-top:10px}\n.okfaq .okfaq-cat>summary .okfaq-n{font-weight:400;color:#888;font-size:.85em;margin-left:auto;margin-right:8px}\n.okfaq .okfaq-cat .okfaq-item{margin:0 4px}\n.okfaq .okfaq-cat:last-of-type{margin-bottom:12px}\n@media (max-width:640px){.okfaq summary{padding:13px 4px}.okfaq .okfaq-a{padding-left:4px}}\n<\/style>\n<div class=\"okfaq\">\n<section class=\"okfaq-top\"><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">01. General Information<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a curfew for the hotel entrance?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our entrance remains open 24 hours a day.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please inform me about your closing days and current operating status?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For the current season, we are open for stays from May 1 to October 31.<br>Regarding the next season, please refer to the following information:<br>- Reservation start date: Scheduled for November 1<br>- Next season opening date: Scheduled for May 20, 2027<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">02. Guest Rooms<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a hair dryer in the guest room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Hair dryers are available in all guest rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are toothbrush sets provided in the room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Toothbrushes are provided in all guest rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have rooms equipped with beds?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All of our Western-style guest rooms are furnished with two beds.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a television in the guest room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, a television is provided in each guest room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is an electric kettle available in the room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>An electric kettle is provided in each guest room for your convenience.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a refrigerator in the guest room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, a refrigerator is installed in each guest room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have rooms that can accommodate four guests?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our Standard Japanese-style Room and Standard Japanese-Western Room can accommodate up to four guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are towels provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Towels are provided in your guest room.<br>When visiting the public bath, please bring the towels from your room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is complimentary Wi-Fi available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, complimentary Wi-Fi is available for your use.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What room types do you offer?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer eight room types: Ocean View Premium Twin, Ocean View Twin, Ocean View Japanese-style Room, Standard Twin, Standard Japanese-style Room, Standard Japanese-Western Room, Non-View Japanese-style Room, and Non-View Japanese Bed Room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What room amenities and equipment are provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>In-room amenities and equipment include the following:<\/p><p>Television, refrigerator, air conditioner, electric kettle, hair dryer, toothbrush set, and hair comb.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">03. Dining<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you accommodate vegetarian and vegan dietary preferences?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our meals are served buffet-style. We kindly request that guests select suitable items according to their dietary needs.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there private dining rooms available in the dining area?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that private dining rooms are not available in our dining area.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a restaurant on the premises?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We serve meals exclusively in a buffet style. Kindly note that a la carte dining options are not available.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please share details about breakfast?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Breakfast is served in a buffet style featuring both Japanese and Western dishes. (Please note that a set menu may be served depending on occupancy.)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide more details about dinner?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Dinner is served buffet-style, allowing you to enjoy local Hokkaido cuisine. Please note that depending on ingredient availability, dinner may be served as a traditional Kaiseki course meal instead.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">04. Reservations &amp; Policies<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I stay with pets?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly ask that guests refrain from bringing pets to stay at Rebun Hotel Saryo.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">05. Check-in &amp; Check-out<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I leave my luggage at the front desk before check-in or after check-out?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we are pleased to hold your luggage at the front desk both prior to check-in and after check-out.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are your check-in and check-out times?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Check-in is from 3:00 PM, and check-out is until 10:00 AM.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">06. Services<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer bicycle rental services?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not offer bicycle rental services at the hotel. However, there is a bicycle rental shop, &quot;CAT ROCK Rental Bike,&quot; located directly in front of the Kafuka Port Ferry Terminal. Please consider using their service if you wish to travel around the island by bicycle.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">07. Facilities<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there an ice machine available in the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Should you require ice, please do not hesitate to request it from our front desk staff.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have meeting rooms or banquet facilities?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We have meeting rooms and banquet halls. However, please note that availability may be limited depending on the day's schedule. For details including usage fees, please feel free to contact the hotel directly.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">08. Rates &amp; Payment<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is it possible to pay the accommodation charges in advance?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we gladly accept advance payment.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please inform me of the rates for using the meeting and banquet facilities?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Availability for meeting rooms and banquet halls often depends on the schedule for the day. Please contact the hotel directly regarding availability and usage fees.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">09. Access &amp; Transportation<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide directions to the hotel from the station or ferry terminal?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>It is approximately a 10-minute walk. We also offer shuttle services timed with ferry arrival and departure times.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer a shuttle service?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>While our hotel is approximately a 10-minute walk, we also offer a shuttle service aligned with the ferry arrival and departure times.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">10. Membership Program<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I change my member registration details (email address, password)?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please update your details under &quot;Edit Member Information&quot; on your Member My Page.<br><a href=\"https:\/\/membership.by-onko-chishin.com\/auth\/login\/\" target=\"_blank\" rel=\"noopener\">https:\/\/membership.by-onko-chishin.com\/auth\/login\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do member card points have an expiration date?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Membership points do not expire. Please click here for more details.<br><a href=\"https:\/\/by-onko-chishin.com\/destination-club#\u4f1a\u54e1\u30e9\u30f3\u30af\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club#\u4f1a\u54e1\u30e9\u30f3\u30af<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I check my membership point balance?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please check your point balance here.<br><a href=\"https:\/\/membership.by-onko-chishin.com\/auth\/login\/\" target=\"_blank\" rel=\"noopener\">https:\/\/membership.by-onko-chishin.com\/auth\/login\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I cancel my membership?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please proceed via &quot;Membership Cancellation&quot; on your Member My Page.<br><a href=\"https:\/\/membership.by-onko-chishin.com\/auth\/login\/\" target=\"_blank\" rel=\"noopener\">https:\/\/membership.by-onko-chishin.com\/auth\/login\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is membership registration required to use the services?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Registration is required to enjoy member benefits and special privileges.<br><a href=\"https:\/\/membership.by-onko-chishin.com\/auth\/signup\/\" target=\"_blank\" rel=\"noopener\">https:\/\/membership.by-onko-chishin.com\/auth\/signup\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide details about the membership benefits?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For detailed information regarding our membership program, please visit our official website:<br><a href=\"https:\/\/by-onko-chishin.com\/destination-club\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a fee for registration or joining as a member?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Registration is completely free of charge. For further details, please refer to the link below:<br><a href=\"https:\/\/by-onko-chishin.com\/destination-club#\u4f1a\u54e1\u767b\u9332\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club#\u4f1a\u54e1\u767b\u9332<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I register for membership?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You may register for membership here:<br><a href=\"https:\/\/membership.by-onko-chishin.com\/auth\/signup\/\" target=\"_blank\" rel=\"noopener\">https:\/\/membership.by-onko-chishin.com\/auth\/signup\/<\/a><\/p><\/div><\/div><\/details><\/div><\/section>\n<details class=\"okfaq-all\"><summary><span class=\"okfaq-qt\" style=\"flex:0 1 auto\">View all questions (49)<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">01. General Information<\/span><span class=\"okfaq-n\">2<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a curfew for the hotel entrance?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our entrance remains open 24 hours a day.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please inform me about your closing days and current operating status?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For the current season, we are open for stays from May 1 to October 31.<br>Regarding the next season, please refer to the following information:<br>- Reservation start date: Scheduled for November 1<br>- Next season opening date: Scheduled for May 20, 2027<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">02. Guest Rooms<\/span><span class=\"okfaq-n\">13<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a hair dryer in the guest room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Hair dryers are available in all guest rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are toothbrush sets provided in the room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Toothbrushes are provided in all guest rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have rooms equipped with beds?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All of our Western-style guest rooms are furnished with two beds.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a television in the guest room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, a television is provided in each guest room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is an electric kettle available in the room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>An electric kettle is provided in each guest room for your convenience.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a refrigerator in the guest room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, a refrigerator is installed in each guest room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have rooms that can accommodate four guests?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our Standard Japanese-style Room and Standard Japanese-Western Room can accommodate up to four guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are towels provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Towels are provided in your guest room.<br>When visiting the public bath, please bring the towels from your room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is complimentary Wi-Fi available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, complimentary Wi-Fi is available for your use.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have large rooms suitable for 5 or more guests?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not have guest rooms that can accommodate 5 or more guests. The maximum capacity is 4 adults per room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are the guest rooms equipped with air conditioning?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, air conditioning is installed in all guest rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What room types do you offer?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer eight room types: Ocean View Premium Twin, Ocean View Twin, Ocean View Japanese-style Room, Standard Twin, Standard Japanese-style Room, Standard Japanese-Western Room, Non-View Japanese-style Room, and Non-View Japanese Bed Room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What room amenities and equipment are provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>In-room amenities and equipment include the following:<\/p><p>Television, refrigerator, air conditioner, electric kettle, hair dryer, toothbrush set, and hair comb.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">03. Dining<\/span><span class=\"okfaq-n\">6<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you accommodate vegetarian and vegan dietary preferences?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our meals are served buffet-style. We kindly request that guests select suitable items according to their dietary needs.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there private dining rooms available in the dining area?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that private dining rooms are not available in our dining area.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I add breakfast on the day of my stay?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, breakfast can be added on the day of your stay.<br>Please inform the front desk staff.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a restaurant on the premises?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We serve meals exclusively in a buffet style. Kindly note that a la carte dining options are not available.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please share details about breakfast?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Breakfast is served in a buffet style featuring both Japanese and Western dishes. (Please note that a set menu may be served depending on occupancy.)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide more details about dinner?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Dinner is served buffet-style, allowing you to enjoy local Hokkaido cuisine. Please note that depending on ingredient availability, dinner may be served as a traditional Kaiseki course meal instead.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">04. Reservations &amp; Policies<\/span><span class=\"okfaq-n\">4<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I stay with pets?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly ask that guests refrain from bringing pets to stay at Rebun Hotel Saryo.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How many pets are allowed to stay in a room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly inform you that pets are not permitted to stay at our hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please inform me of your cancellation policy?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Cancellation fees are calculated as a percentage of the agreed total accommodation charge (including meal charges for plans with meals) at the time of reservation. A fee of 20% applies starting 7 days prior to arrival, 50% for cancellations made the day before arrival, and 100% for cancellations on the day of arrival or no-shows.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">When do room reservations open for the upcoming season?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Reservations for the next season will be accepted starting in November.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">05. Check-in &amp; Check-out<\/span><span class=\"okfaq-n\">2<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I leave my luggage at the front desk before check-in or after check-out?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we are pleased to hold your luggage at the front desk both prior to check-in and after check-out.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are your check-in and check-out times?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Check-in is from 3:00 PM, and check-out is until 10:00 AM.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">06. Services<\/span><span class=\"okfaq-n\">1<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer bicycle rental services?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not offer bicycle rental services at the hotel. However, there is a bicycle rental shop, &quot;CAT ROCK Rental Bike,&quot; located directly in front of the Kafuka Port Ferry Terminal. Please consider using their service if you wish to travel around the island by bicycle.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">07. Facilities<\/span><span class=\"okfaq-n\">6<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there an ice machine available in the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Should you require ice, please do not hesitate to request it from our front desk staff.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have meeting rooms or banquet facilities?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We have meeting rooms and banquet halls. However, please note that availability may be limited depending on the day's schedule. For details including usage fees, please feel free to contact the hotel directly.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Who is the General Manager or representative of the property?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our General Manager is Daiki Nishimura.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Where is the designated smoking area located?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The smoking area is located on the 1st floor, to the right after exiting the mountain-side entrance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have laundry services or a laundromat on site?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Washing machines and dryers are available on the 1st floor, located in front of the public bath.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can non-overnight guests use the hot spring and public bath?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly inform you that day-use bathing is not available. Our hot spring and public bath facilities are reserved exclusively for staying guests.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">08. Rates &amp; Payment<\/span><span class=\"okfaq-n\">5<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is it possible to pay the accommodation charges in advance?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we gladly accept advance payment.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please inform me of the rates for using the meeting and banquet facilities?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Availability for meeting rooms and banquet halls often depends on the schedule for the day. Please contact the hotel directly regarding availability and usage fees.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is it possible to change between advance online payment and pay-at-hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, you may change your payment method.<br>For guests paying at the hotel, a confirmation email regarding payment method changes will be sent one week prior to arrival.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide details regarding the in-house voucher?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>It is a voucher worth JPY 1,000 off, valid for use at our shop.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How much is the hot spring tax?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The hot spring tax is JPY 150 per adult per night.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">09. Access &amp; Transportation<\/span><span class=\"okfaq-n\">2<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide directions to the hotel from the station or ferry terminal?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>It is approximately a 10-minute walk. We also offer shuttle services timed with ferry arrival and departure times.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer a shuttle service?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>While our hotel is approximately a 10-minute walk, we also offer a shuttle service aligned with the ferry arrival and departure times.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">10. Membership Program<\/span><span class=\"okfaq-n\">8<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I change my member registration details (email address, password)?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please update your details under &quot;Edit Member Information&quot; on your Member My Page.<br><a href=\"https:\/\/membership.by-onko-chishin.com\/auth\/login\/\" target=\"_blank\" rel=\"noopener\">https:\/\/membership.by-onko-chishin.com\/auth\/login\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do member card points have an expiration date?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Membership points do not expire. Please click here for more details.<br><a href=\"https:\/\/by-onko-chishin.com\/destination-club#\u4f1a\u54e1\u30e9\u30f3\u30af\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club#\u4f1a\u54e1\u30e9\u30f3\u30af<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I check my membership point balance?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please check your point balance here.<br><a href=\"https:\/\/membership.by-onko-chishin.com\/auth\/login\/\" target=\"_blank\" rel=\"noopener\">https:\/\/membership.by-onko-chishin.com\/auth\/login\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I cancel my membership?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please proceed via &quot;Membership Cancellation&quot; on your Member My Page.<br><a href=\"https:\/\/membership.by-onko-chishin.com\/auth\/login\/\" target=\"_blank\" rel=\"noopener\">https:\/\/membership.by-onko-chishin.com\/auth\/login\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is membership registration required to use the services?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Registration is required to enjoy member benefits and special privileges.<br><a href=\"https:\/\/membership.by-onko-chishin.com\/auth\/signup\/\" target=\"_blank\" rel=\"noopener\">https:\/\/membership.by-onko-chishin.com\/auth\/signup\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide details about the membership benefits?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For detailed information regarding our membership program, please visit our official website:<br><a href=\"https:\/\/by-onko-chishin.com\/destination-club\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a fee for registration or joining as a member?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Registration is completely free of charge. For further details, please refer to the link below:<br><a href=\"https:\/\/by-onko-chishin.com\/destination-club#\u4f1a\u54e1\u767b\u9332\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club#\u4f1a\u54e1\u767b\u9332<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I register for membership?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You may register for membership here:<br><a href=\"https:\/\/membership.by-onko-chishin.com\/auth\/signup\/\" target=\"_blank\" rel=\"noopener\">https:\/\/membership.by-onko-chishin.com\/auth\/signup\/<\/a><\/p><\/div><\/div><\/details><\/details><\/details>\n<\/div>\n<script type=\"application\/ld+json\">{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"inLanguage\": \"en\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a hair dryer in the guest room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Hair dryers are available in all guest rooms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are toothbrush sets provided in the room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Toothbrushes are provided in all guest rooms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I change my member registration details (email address, password)?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please update your details under \\\"Edit Member Information\\\" on your Member My Page.\\nhttps:\/\/membership.by-onko-chishin.com\/auth\/login\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do member card points have an expiration date?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Membership points do not expire. Please click here for more details.\\nhttps:\/\/by-onko-chishin.com\/destination-club#\u4f1a\u54e1\u30e9\u30f3\u30af\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I check my membership point balance?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please check your point balance here.\\nhttps:\/\/membership.by-onko-chishin.com\/auth\/login\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I cancel my membership?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please proceed via \\\"Membership Cancellation\\\" on your Member My Page.\\nhttps:\/\/membership.by-onko-chishin.com\/auth\/login\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is membership registration required to use the services?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Registration is required to enjoy member benefits and special privileges.\\nhttps:\/\/membership.by-onko-chishin.com\/auth\/signup\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I stay with pets?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly ask that guests refrain from bringing pets to stay at Rebun Hotel Saryo.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you accommodate vegetarian and vegan dietary preferences?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Our meals are served buffet-style. We kindly request that guests select suitable items according to their dietary needs.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there an ice machine available in the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Should you require ice, please do not hesitate to request it from our front desk staff.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide details about the membership benefits?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For detailed information regarding our membership program, please visit our official website:\\nhttps:\/\/by-onko-chishin.com\/destination-club\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How many pets are allowed to stay in a room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly inform you that pets are not permitted to stay at our hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have meeting rooms or banquet facilities?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We have meeting rooms and banquet halls. However, please note that availability may be limited depending on the day's schedule. For details including usage fees, please feel free to contact the hotel directly.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a curfew for the hotel entrance?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Our entrance remains open 24 hours a day.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is it possible to pay the accommodation charges in advance?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we gladly accept advance payment.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have rooms equipped with beds?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All of our Western-style guest rooms are furnished with two beds.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a television in the guest room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, a television is provided in each guest room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Who is the General Manager or representative of the property?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Our General Manager is Daiki Nishimura.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there private dining rooms available in the dining area?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please note that private dining rooms are not available in our dining area.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please inform me of the rates for using the meeting and banquet facilities?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Availability for meeting rooms and banquet halls often depends on the schedule for the day. Please contact the hotel directly regarding availability and usage fees.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is an electric kettle available in the room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"An electric kettle is provided in each guest room for your convenience.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a refrigerator in the guest room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, a refrigerator is installed in each guest room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is it possible to change between advance online payment and pay-at-hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, you may change your payment method.\\nFor guests paying at the hotel, a confirmation email regarding payment method changes will be sent one week prior to arrival.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a fee for registration or joining as a member?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Registration is completely free of charge. For further details, please refer to the link below:\\nhttps:\/\/by-onko-chishin.com\/destination-club#\u4f1a\u54e1\u767b\u9332\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have rooms that can accommodate four guests?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Our Standard Japanese-style Room and Standard Japanese-Western Room can accommodate up to four guests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide details regarding the in-house voucher?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"It is a voucher worth JPY 1,000 off, valid for use at our shop.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are towels provided?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Towels are provided in your guest room.\\nWhen visiting the public bath, please bring the towels from your room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I register for membership?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You may register for membership here:\\nhttps:\/\/membership.by-onko-chishin.com\/auth\/signup\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How much is the hot spring tax?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The hot spring tax is JPY 150 per adult per night.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is complimentary Wi-Fi available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, complimentary Wi-Fi is available for your use.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have large rooms suitable for 5 or more guests?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not have guest rooms that can accommodate 5 or more guests. The maximum capacity is 4 adults per room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I add breakfast on the day of my stay?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, breakfast can be added on the day of your stay.\\nPlease inform the front desk staff.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a restaurant on the premises?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We serve meals exclusively in a buffet style. Kindly note that a la carte dining options are not available.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are the guest rooms equipped with air conditioning?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, air conditioning is installed in all guest rooms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Where is the designated smoking area located?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The smoking area is located on the 1st floor, to the right after exiting the mountain-side entrance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I leave my luggage at the front desk before check-in or after check-out?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we are pleased to hold your luggage at the front desk both prior to check-in and after check-out.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide directions to the hotel from the station or ferry terminal?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"It is approximately a 10-minute walk. We also offer shuttle services timed with ferry arrival and departure times.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have laundry services or a laundromat on site?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Washing machines and dryers are available on the 1st floor, located in front of the public bath.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer bicycle rental services?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not offer bicycle rental services at the hotel. However, there is a bicycle rental shop, \\\"CAT ROCK Rental Bike,\\\" located directly in front of the Kafuka Port Ferry Terminal. Please consider using their service if you wish to travel around the island by bicycle.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are your check-in and check-out times?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Check-in is from 3:00 PM, and check-out is until 10:00 AM.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please inform me of your cancellation policy?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Cancellation fees are calculated as a percentage of the agreed total accommodation charge (including meal charges for plans with meals) at the time of reservation. A fee of 20% applies starting 7 days prior to arrival, 50% for cancellations made the day before arrival, and 100% for cancellations on the day of arrival or no-shows.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can non-overnight guests use the hot spring and public bath?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly inform you that day-use bathing is not available. Our hot spring and public bath facilities are reserved exclusively for staying guests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please inform me about your closing days and current operating status?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For the current season, we are open for stays from May 1 to October 31.\\nRegarding the next season, please refer to the following information:\\n- Reservation start date: Scheduled for November 1\\n- Next season opening date: Scheduled for May 20, 2027\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What room types do you offer?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer eight room types: Ocean View Premium Twin, Ocean View Twin, Ocean View Japanese-style Room, Standard Twin, Standard Japanese-style Room, Standard Japanese-Western Room, Non-View Japanese-style Room, and Non-View Japanese Bed Room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please share details about breakfast?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Breakfast is served in a buffet style featuring both Japanese and Western dishes. (Please note that a set menu may be served depending on occupancy.)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"When do room reservations open for the upcoming season?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Reservations for the next season will be accepted starting in November.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What room amenities and equipment are provided?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"In-room amenities and equipment include the following:\\n\\nTelevision, refrigerator, air conditioner, electric kettle, hair dryer, toothbrush set, and hair comb.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide more details about dinner?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Dinner is served buffet-style, allowing you to enjoy local Hokkaido cuisine. Please note that depending on ingredient availability, dinner may be served as a traditional Kaiseki course meal instead.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer a shuttle service?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"While our hotel is approximately a 10-minute walk, we also offer a shuttle service aligned with the ferry arrival and departure times.\"\n      }\n    }\n  ]\n}<\/script>\n<\/div>\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"inLanguage\": \"ja\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"\u90e8\u5c4b\u306b\u30c9\u30e9\u30a4\u30e4\u30fc\u306f\u3042\u308a\u307e\u3059\u304b\uff1f\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u5ba2\u5ba4\u306b\u30c9\u30e9\u30a4\u30e4\u30fc\u3092\u3054\u7528\u610f\u3057\u3066\u304a\u308a\u307e\u3059\u3002\"\n      }\n    },\n    {\n      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\"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u304a\u90e8\u5c4b\u306b\u30bf\u30aa\u30eb\u3092\u3054\u6e96\u5099\u3057\u3066\u304a\u308a\u307e\u3059\u3002\\n\u5927\u6d74\u5834\u3054\u5229\u7528\u306e\u969b\u306f\u304a\u90e8\u5c4b\u3088\u308a\u304a\u6301\u3061\u304f\u3060\u3055\u3044\u3002\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"\u4f1a\u54e1\u767b\u9332\u3092\u3057\u305f\u3044\u3067\u3059\u3002\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u4f1a\u54e1\u767b\u9332\u306f\u3053\u3061\u3089\u304b\u3089\\nhttps:\/\/membership.by-onko-chishin.com\/auth\/signup\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"\u5165\u6e6f\u7a0e\u306f\u3044\u304f\u3089\u3067\u3059\u304b\uff1f\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u5165\u6e6f\u7a0e\u306f\u5927\u4eba1\u4eba150\u5186\u3067\u3054\u3056\u3044\u307e\u3059\u3002\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"\u7121\u6599Wi-Fi\u306f\u3042\u308a\u307e\u3059\u304b\uff1f\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u7121\u6599Wi-Fi\u3092\u3054\u5229\u7528\u3044\u305f\u3060\u3051\u307e\u3059\u3002\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"\u5927\u90e8\u5c4b\uff085\u4eba\u4ee5\u4e0a\uff09\u306f\u3042\u308a\u307e\u3059\u304b\uff1f\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"5\u540d\u69d8\u4ee5\u4e0a\u304a\u6cca\u308a\u3044\u305f\u3060\u3051\u308b\u304a\u90e8\u5c4b\u306f\u3054\u3056\u3044\u307e\u305b\u3093\u3002\u6700\u5927\u5b9a\u54e1\u5927\u4eba4\u540d\u69d8\u3067\u3054\u3056\u3044\u307e\u3059\u3002\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"\u671d\u98df\u306e\u5f53\u65e5\u8ffd\u52a0\u306f\u3067\u304d\u307e\u3059\u304b\uff1f\",\n      \"acceptedAnswer\": {\n        \"@type\": 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 \"@type\": \"Answer\",\n        \"text\": \"\u4e00\u968e\u5927\u6d74\u5834\u524d\u306b\u6d17\u6fef\u6a5f\u3068\u4e7e\u71e5\u6a5f\u304c\u3054\u3056\u3044\u307e\u3059\u3002\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"\u81ea\u8ee2\u8eca\u306e\u30ec\u30f3\u30bf\u30eb\u306f\u3042\u308a\u307e\u3059\u304b\uff1f\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u5f53\u9928\u3067\u306e\u81ea\u8ee2\u8eca\u306e\u8cb8\u3057\u51fa\u3057\u30b5\u30fc\u30d3\u30b9\u306f\u3054\u3056\u3044\u307e\u305b\u3093\u3002\u306a\u304a\u3001\u9999\u6df1\u6e2f\u30d5\u30a7\u30ea\u30fc\u30bf\u30fc\u30df\u30ca\u30eb\u76ee\u306e\u524d\u306b\u30ec\u30f3\u30bf\u30b5\u30a4\u30af\u30eb\u5e97\u300cCAT ROCK \u30ec\u30f3\u30bf\u30eb\u30d0\u30a4\u30af\u300d\u304c\u3054\u3056\u3044\u307e\u3059\u3002\u5cf6\u5185\u306e\u79fb\u52d5\u306b\u81ea\u8ee2\u8eca\u3092\u3054\u691c\u8a0e\u306e\u969b\u306f\u3054\u5229\u7528\u304f\u3060\u3055\u3044\u307e\u305b\u3002\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"\u30c1\u30a7\u30c3\u30af\u30a4\u30f3\u3068\u30c1\u30a7\u30c3\u30af\u30a2\u30a6\u30c8\u306e\u6642\u9593\u3092\u6559\u3048\u3066\u304f\u3060\u3055\u3044\u3002\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u30c1\u30a7\u30c3\u30af\u30a4\u30f3\u306f\u5348\u5f8c3\u6642\u3001\u30c1\u30a7\u30c3\u30af\u30a2\u30a6\u30c8\u306f\u5348\u524d10\u6642\u3067\u3054\u3056\u3044\u307e\u3059\u3002\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"\u30ad\u30e3\u30f3\u30bb\u30eb\u30dd\u30ea\u30b7\u30fc\u3092\u6559\u3048\u3066\u304f\u3060\u3055\u3044\u3002\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u53d6\u6d88\u6599\u91d1\u306f\u7533\u8fbc\u6642\u306b\u5408\u610f\u3044\u305f\u3060\u304d\u307e\u3057\u305f\u5bbf\u6cca\u6599\u91d1\uff08\u98df\u4e8b\u3064\u304d\u30d7\u30e9\u30f3\u306f\u98df\u4e8b\u4ee3\u3082\u542b\u3080\uff09\u306b\u5bfe\u3059\u308b\u53d6\u6d88\u6599\u306e\u6bd4\u7387\u3067\u8a08\u7b97\u3067\u3054\u3056\u3044\u307e\u3059\u30021\u9031\u9593\u524d\u3088\u308a20\uff05\u767a\u751f\u3044\u305f\u3057\u307e\u3059\u3002\u524d\u65e5\u306750\uff05\u3001\u5f53\u65e5\u3067100\uff05\u3067\u3054\u3056\u3044\u307e\u3059\u3002\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"\u6e29\u6cc9\u30fb\u5927\u6d74\u5834\u306f\u65e5\u5e30\u308a\u5165\u6d74\u3067\u304d\u307e\u3059\u304b\uff1f\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u65e5\u5e30\u308a\u5165\u6d74\u306f\u3054\u5229\u7528\u3044\u305f\u3060\u3051\u307e\u305b\u3093\u3002\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": 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